FAQ

 

Frequently Asked Questions about our Custom, Personalized Wedding Air Fresheners

Frequently Asked Questions

Q. What color is the paper for the air fresheners?

A. The paper we use is white. So if your design has white with another color, you will not be charged for the white, it is already there.

Q. Can I have more than 1 color printed?

A. You sure can. We can print as many as 4 colors as well as 4 color process which is like a color photograph.  See the image at the top of this page.

Q. Are both sides printed?

A. The second side is printed for FREE on all orders.

Q. What if I want something different printed on the second side?

A. No problem. We would only charge for each color of new artwork.

Q. What fragrances are available for my air fresheners?

A. Berry, Fresh, Dark Ice, Vanilla, Apple, Cherry

Q. Are there any additional charges I should know about?

A. Only artwork is additional. We do not have any setup, screen or extra fees.

Q. What if I want a custom shape?

A. We can have any shape custom made. We charge just for the cost of the die. There is no additional charge  for the diecutting.

Q. Can you match custom colors?

A. There is no additional charge for PMS color matches. However, we cannot guarantee an exact match due to the  number of variables involved in the manufacture of air fresheners.

Q. When  are my air fresheners printed?

A. We will send you a Proof via e-mail or fax for you to make changes. When it is perfect we will go ahead and print your order.

Q. Can I mix and match fragrances?

A. We can mix fragrances in bunches of 50 air fresheners.

Q. How are my air fresheners packaged?

A. Your air fresheners are  individually packaged in a crystal clear poly bag.

Q. How long do they last in the package?

A. They will last 2 years or longer if kept in a cool place.

Q. How long does it take to complete my order?

A. Please allow 15-20 business days from the time your artwork is approved.

Q. How is my order shipped?

A. We ship USPS first class mail. Your order will be shipped in a cardboard box. We do have other shipping options available. Please contact us.

Q. HELP… I am getting married in 2 weeks, can I get a rush order?

A. Please contact us right away. You won’t be let down!

Q. What types of payment does your company accept?

A. We accept both personal and business checks. You can also pay by credit card or Paypal here.